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The ActionCOACH Story

Founded in 1993 by Brad Sugars. His vision of world abundance through business re-education, became a realty. Find out how we help real people get real results.

Our Global Story

An Interview With ActionCOACH Founder, Brad Sugars

How did it start? Watch the story

“It all started in August 1993,” Sugars says. “The company was launched from a spare bedroom; like most people starting out, I couldn’t afford an office. At the time I was running seminars for large groups of people, some of whom were keen for extra help. I couldn’t consult with them all, so I started this thing called coaching where I talked to them once a week and helped them out.”

“I started in business in my teenage years. By my early twenties, it had become more sophisticated. I’ve been mostly teaching from the stage,  but I have also written 16 books on all aspects of business including sales, marketing, management, leadership, systemisation. All of the different areas of business that help someone to become a great entrepreneur.”

 

How did it start? Watch the story

“It all started in August 1993,” Sugars says. “The company was launched from a spare bedroom; like most people starting out, I couldn’t afford an office. At the time I was running seminars for large groups of people, some of whom were keen for extra help. I couldn’t consult with them all, so I started this thing called coaching where I talked to them once a week and helped them out.”

“I started in business in my teenage years. By my early twenties, it had become more sophisticated. I’ve been mostly teaching from the stage,  but I have also written 16 books on all aspects of business including sales, marketing, management, leadership, systemisation. All of the different areas of business that help someone to become a great entrepreneur.”

 

How ActionCOACH went global?

 

ACBC_COACH_COUNTRIES_World_2021

“I started in business in my teenage years. By my early twenties, it had become more sophisticated. I’ve been mostly teaching from the stage,  but I have also written 16 books on all aspects of business including sales, marketing, management, leadership, systemisation. All of the different areas of business that help someone become a great entrepreneur.”

ACBC_COACH_COUNTRIES_World_2021

How ActionCOACH went global?

“I started in business in my teenage years. By my early twenties, it had become more sophisticated. I’ve been mostly teaching from the stage,  but I have also written 16 books on all aspects of business including sales, marketing, management, leadership, systemisation. All of the different areas of business that help someone become a great entrepreneur.”

How do you describe ActionCOACH, the business coaching company?

Group photo

ActionCOACH is the original business coaching company," Sugars asserts. "We pioneered business coaching in 1993 and assist owners in expanding their businesses alongside their C-level executives. Our role involves coaching them on strategies for business growth, by fostering personal development within both themselves and their teams. We offer both group programs and one-on-one sessions, catering to various levels of need."

"At present, we have established offices in 80 countries and are projected to generate hundreds of millions in revenue this year. However, our emphasis lies not in our scale, but rather in the growth of our clients, who consistently create new employment opportunities in their communities. Every year, we facilitate the creation of tens of thousands of jobs worldwide, and that is what truly motivates us."

How do you describe ActionCOACH, the business coaching company?

ActionCOACH is the original business coaching company," Sugars asserts. "We pioneered business coaching in 1993 and assist owners in expanding their businesses alongside their C-level executives. Our role involves coaching them on strategies for business growth, by fostering personal development within both themselves and their teams. We offer both group programs and one-on-one sessions, catering to various levels of need."

"At present, we have established offices in 80 countries and are projected to generate hundreds of millions in revenue this year. However, our emphasis lies not in our scale, but rather in the growth of our clients, who consistently create new employment opportunities in their communities. Every year, we facilitate the creation of tens of thousands of jobs worldwide, and that is what truly motivates us."

Group photo

Why I started franchising?

"I didn't have the time to help all the people I wanted to..., so we turned to franchising,"  shares Founder, Brad Sugars.

"Franchising," he explains, "became an important option for three reasons. Number one was the need for local ownership. We were expanding internationally but it still made sense to have local owners who had an understanding of the local market. Just like an accounting firm or legal firm wants partners at a local level.  The second reason was that we needed to have the right people on the ground. We weren't getting the calibre of employees that we needed because the industry was so young. Finally, franchising was, and is, able to bring capital and skills to the table as we grow."

Why I started franchising?

"I didn't have the time to help all the people I wanted to..., so we turned to franchising,"  shares Founder, Brad Sugars.

"Franchising," he explains, "became an important option for three reasons. Number one was the need for local ownership. We were expanding internationally but it still made sense to have local owners who had an understanding of the local market. Just like an accounting firm or legal firm wants partners at a local level.  The second reason was that we needed to have the right people on the ground. We weren't getting the calibre of employees that we needed because the industry was so young. Finally, franchising was, and is, able to bring capital and skills to the table as we grow."

Our Mission and Vision

“World Abundance through Business Re-Education”

With more than 1,000 offices in 80 countries, the ActionCOACH vision offers its proven business development technologies to tens of thousands of business owners every week. Business owners that turn to business coaching to achieve the freedom and lifestyle they desired when they initially started their company.

Business owners throughout the world have profited from our easy, convenient, and systematic approach to business by having more time, better teams and, most importantly, more money. ActionCOACH has provided services to tens of thousands of businesses and their owners worldwide, spanning across every conceivable category, for the past two decades.

“World Abundance through Business Re-Education”

With more than 1,000 offices in 80 countries, the ActionCOACH vision offers its proven business development technologies to tens of thousands of business owners every week. Business owners that turn to business coaching to achieve the freedom and lifestyle they desired when they initially started their company.

Business owners throughout the world have profited from our easy, convenient, and systematic approach to business by having more time, better teams and, most importantly, more money. ActionCOACH has provided services to tens of thousands of businesses and their owners worldwide, spanning across every conceivable category, for the past two decades.

Commitment to our business owners

Commitment to our business owners

✔️ActionCOACH clients, whether they be small, medium or large in size, want us to help them achieve their goals. 

✔️They will be able to reciprocate our commitment to them by demonstrating their commitment to ActionCOACH. 

✔️They will be forward-thinking, willing to learn and grow, and willing to work as a team player in the development of an organisation of people.

✔️Our clients will be selected for their attitude rather than size. They will want to interact with us because we recognise that both their people are vital, and their systems should govern the company.

✔️We offer practical, applicable and fast strategies for growth and we will give people back their spirit and freedom through the development of their business.

✔️ActionCOACH clients, whether they be small, medium or large in size, want us to help them achieve their goals. 

✔️They will be able to reciprocate our commitment to them by demonstrating their commitment to ActionCOACH. 

✔️They will be forward-thinking, willing to learn and grow, and willing to work as a team player in the development of an organisation of people.

✔️Our clients will be selected for their attitude rather than size. They will want to interact with us because we recognise that both their people are vital, and their systems should govern the company.

✔️We offer practical, applicable and fast strategies for growth and we will give people back their spirit and freedom through the development of their business.

14 Points of Culture

1. Commitment

I give myself and everything I commit to 100% until I succeed. I am committed to the Vision, Mission, Culture and success of ActionCOACH, its current and future team, and its clients at all times.

 

2. Ownership

I take full responsibility for my actions and the consequences they bring, both in my personal and professional life. I am accountable for the results I achieve, and I understand that in order for things to improve, I must first make changes within myself.

3. Integrity

I always speak the truth. What I promise is what I deliver. I only ever make agreements with myself and others that I am willing and intend to keep. I clear up all broken agreements immediately.

 

4. Excellence

Good enough isn’t. I always deliver products and services of exceptional quality that add value to all involved for the long term. I stay on a path of constant and never-ending improvement and innovation.

 

5. Communication

I speak positively of my fellow team members, my clients and ActionCOACH in both public and private. I speak with good purpose using empowering and positive conversation. I never use or listen to sarcasm or gossip.

6. Success

I totally focus my thoughts, energy and attention on the successful outcome of whatever I am doing. I am willing to win and allow others to win: Win/Win. I display my inner pride, prosperity, competence and personal confidence. 

7. Education

I learn from my mistakes. I consistently learn, grow and master so that I can help my fellow team members and clients learn, grow and master too. I am an educator and allow my clients to make their own intelligent decisions about.

8. Teamwork

I am a team player and team leader. I do whatever it takes to stay together and achieve team goals. I always come to a resolution, not a compromise. I am flexible in my work and able to change if what I’m doing is not working.

9. Balance

I have a balanced approach to life, remembering that my spiritual, social, physical and family aspects are just as important as my financial and intellectual. 

 

10. Fun

I view my life as a journey to be enjoyed and appreciated and I create an atmosphere of fun and happiness so all around me enjoy it as well.

 

11. Systems

I always look to the system for a solution. If a challenge arises I use a system correction before I look for a people correction. I follow the system exactly until a new system is introduced. 

12. Consistency

I am consistent in my actions so my clients and team mates can feel comfortable in dealing with me at all times. I am disciplined in my work so my results, growth and success are consistent.

13. Gratitude

I am a truly grateful person. I say thank you and show appreciation often and in many ways, so that all around me know how much I appreciate everything and everyone I have in my life.

14. Abundance

I am an abundant person, I deserve my abundance and I am easily able to both give and receive it. I allow abundance in all areas of my life by respecting my own worth and that of all others. 

Our Asia Pacific Team

Michelle Adams (1)-1

CEO & Master Licensee

Michelle is VERY passionate about helping our Franchise Partners grow and support their local communities with business re-education. She is a hands-on leader, she enjoys immersing herself in the community learning, educating and listening to the needs of her internal and external stakeholders. 

What Michelle loves about ActionCOACH? "The abundance within our community of partners who support each other and their clients to create success. At ActionCOACH we live and breathe our culture points, they are more than words on a website. Every single person in our organisation is passionate about our Vision - creating world abundance through business re-education."

Michelle brings 25 years of leadership experience within various franchise organisations and holds a Bachelor of Business, Marketing major. Apart from her executive roles, she has also founded and owned various businesses including a restaurant, a digital marketing agency, an ecommerce business, and a SAAS startup. 

Paul Henshall

Paul Henshall

Partner Success Manager, Asia Pacific

kat

Kat Daroczy

Business Development Manager, Asia Pacific

Nina

Nina Mancino

Community Marketing Manager, Asia Pacific

Glen Baslao

Glen Baslao

Web Developer, Asia Pacific

Liz Burney

Liz Burney

Community & Operations

Become an ActionCOACH Franchise Partner

Do you dream about leaving the 9-5 life in search of something greater? More meaningful? Something you’re truly passionate about? Do you want a career that makes you want to jump out of bed every morning, excited and ready to start the day? If so, becoming a business coach might be exactly what you’ve been looking for.

If you have a background in business, marketing, finance or management, chances are you would make an excellent business coach. And, what better way to start your business coaching journey than under the reputable brand name of ActionCOACH, the world’s #1 Business Coaching Franchise? At ActionCOACH, we will teach you everything you need to become a successful business coach.

Join us and change lives one business at a time!

JOIN THE ACTION COACH COMMUNITY